Bluegreen Vacations Reviews
Bluegreen Vacations Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bluegreen Vacations has a 1.7 star rating from 63 reviews; about 30% would recommend. Most Bluegreen Vacations reviews describe dissatisfied owners seeking refunds and reporting poor customer service and billing issues.
Key Takeaways for Future Customers
- Expect high maintenance fees and limited availability for bookings.
- Beware of high-pressure sales and long presentations before joining the membership.
- Document promises if you expect refunds or cancellations.
Negative Feedback / Risk Areas
- Recurring customer complaints about refunds, cancellations, and unwillingness to resolve issues.
- Reports of deceptive sales practices, rising fees, billing disputes, and poor customer service.
- Difficulty exiting contracts and alleged resale barriers.
Positive Feedback
Some reviewers praise resort facilities and occasional helpful staff; a few report full refunds after complaints.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bluegreen Vacations has a 1.7 star rating from 63 reviews; about 30% would recommend. Most Bluegreen Vacations reviews describe dissatisfied owners seeking refunds and reporting poor customer service and billing issues.
Key Takeaways for Future Customers
- Expect high maintenance fees and limited availability for bookings.
- Beware of high-pressure sales and long presentations before joining the membership.
- Document promises if you expect refunds or cancellations.
Negative Feedback / Risk Areas
- Recurring customer complaints about refunds, cancellations, and unwillingness to resolve issues.
- Reports of deceptive sales practices, rising fees, billing disputes, and poor customer service.
- Difficulty exiting contracts and alleged resale barriers.
Positive Feedback
Some reviewers praise resort facilities and occasional helpful staff; a few report full refunds after complaints.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWent through all the steps twice only to get disconnected. What joke
Sales person didn't give me all the qualifications. I sent certified letter to cancel as I don't qualify. Need refund
Answer the darn phone. Very poor customer service. I needed to get the correct address to send in my cancellation.
- Very difficult to cancel had to spend 10 dollars to send certified letter to cancel
Preferred solution: Full refund
User's recommendation: Don't buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Unsatisfied with the product/Time share False promises made by company
Company fixed the issue and I have been provided with settlement agreement.
The sales reps were relentless, pressuring me into a "limited-time deal" that I was told I couldn't pass up. Since signing, we haven't been able to take a single vacation. Shortly after purchasing, we were hit with severe medical issues that make travel impossible. Their representatives completely brushed over our health struggles.
Instead of helping us, they just tried to push us into a resale program and dragging their feet at every turn while our financial strain gets worse. Do not fall for their persuasive sales pitches.
Once you sign, they do not care what happens to you or your family if life throws you a curveball. Stay away from [GEOGRAPHIC_DATA].
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Very unsatisfied with the product/timeshare
- - Becoming a Bluegreen owner turned into a heavy financial burden.
- - The sales pitches, rising fees, and decline in resort quality deter future stays.
Ive been a Bluegreen owner for decades, and I strongly advise anyone thinking about buying to walk away. What started as an exciting purchase has turned into a total financial burden that is putting a massive strain on us.
When we first bought, we were promised we could stay in premium oceanfront units at our home resort "anytime we wanted." We got that specific view exactly once during our entire ownership.
Every time we take a vacation, we get lured into a "60-minute owner update" for a gift card that inevitably turns into a grueling 3- to 4-hour high-pressure sales pitch. They constantly try to guilt you into upgrading your tier and push useless perks. Don't fall for itIve found I can easily beat their "discounted" travel rates on my own, and their promotional cruise certificates never actually have available dates.
The absolute worst part is the deception about costs. At our very first meeting, we were explicitly told our maintenance fees wouldn't go up.
Today, those fees have skyrocketed to a massive multiple of what we started with.
To top it all off, the resort quality has gone downhill.
At our more recent stays across their properties, we've dealt with poor housekeeping, slow-draining sinks and showers, and frequently getting bumped from the specific building or unit we thought we had booked.
Save your money and your peace of mind. You are much better off just booking regular hotels.
- Constant lies about fees never going up and room availability
- Unacceptable housekeeping and maintenance issues
- 60-minute updates turn into grueling 4 hour guilt trips
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Unsatisfied with product/False promises by company
- - They pressured us to buy with false tax and points; maintenance fees rose, rooms have issues, and exiting costs include $17,000 plus loans.
We originally bought a cheap weekend getaway to start taking family vacations, but Bluegreen Vacations turned it into the biggest financial mistake of our lives. They pressured us relentlessly, guilting us into buying by claiming it was a tax write-off and that we could use our points anywhere, anytime.
None of that was true. We were told maintenance fees would never change and that we could easily pay them with points. Instead, our fees have skyrocketed. They even pushed us to get their credit cards, promising our points would double to help pay dues, which never happened.
We kept upgrading to reach their "top level" for better availability, only for them to invent a new top level every time.
We have to book over a year in advance just to get a decent room, and we have never once received the check-in upgrades they promised. To make matters worse, when we actually manage to get a room, something is always brokenthe AC, the washer/dryer, the appliances, or the pool is closed for maintenance.
The customer service after you buy is completely nonexistent. The sales reps who promised to help us never answer our calls. When we try to call corporate, they either refuse to speak to us, put us on endless holds, or literally hang up the phone.
When we finally got someone on the line, a rep named *** told us that to get out of this nightmare, we would have to pay off our loans entirely PLUS pay them an outrageous $17,000 fee just to walk away!
They make it incredibly easy to buy but trap you with rising costs and terrible service. Save your money, your family's peace of mind, and your sanitystay far away from Bluegreen Vacations!
- Extreme lack of booking availability requires booking a year out
- Accommodations frequently have broken appliances ac or pools
- Skyrocketing maintenance fes
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |False promises made at Sales meetings/company
- - Bought into Bluegreen Vacations with promises of lifelong vacations.
- - Stays high-pressure sales; staff stonewalled and advised stopping payments.
Turn and run! Do NOT let sales reps/managers make you feel like you are missing the opportunity of a lifetime.
Every time we stayed at a property, we were relentlessly hounded to attend high pressure sales meetings where they try to get you to spend more money. If we didn't want to buy more, someone else would come in to apply more pressure.
Instead of showing any compassion, Bluegreens representatives and Mortgage Department have stonewalled us. We were explicitly told by one of their reps that our only option was to just "stop payments," which would result in a charge-off and ruin our credit.
When we refused to intentionally default, other representatives told us our only choice was to try selling this timeshare ourselves.
Be warned: life circumstances change, and unfortunately Bluegreen is awful to deal with and trap you in your contract. Do not fall for the sales pitch.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |False Promises Made By Company
- - •Since the pandemic, there is no availability to use timeshare, I can't afford payments due to hardship, exit options failed, and predatory practices.
I am absolutely furious and I am finally done paying for this timeshare service that Bluegreen has completely failed to provide! The world needs to know the truth about this company.
Since the pandemic, there has been zero availability when I try to use my timeshare, which renders my contract utterly worthless. Due to the severe financial hardship caused by the government shutdown on my trucking business, I cannot afford to make their payments any longer. I have a family to support, and I will not spend another dime subsidizing their broken service. Their threats to destroy my credit are meaningless to me now.
*** failed to uphold their end of the deal, and I've stopped upholding mine. Their proposed 'solutions' are a cruel joke. Telling me to try another timeshare exit company is useless; the one they referred me to simply took my money and vanished for over a year. Telling me to settle by paying off the entire debt is a profound insult.
Buying this timeshare was a catastrophic mistake, and I simply do not have the money for it anymore.
I have told them not to call me again unless they are prepared to offer a legitimate option to completely exit my timeshare contracts. I will publicly expose their predatory practices until this is resolved.
- Misled and lied to everyone
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Very Unsatisfied with product/times and places available.
- - Sales pressured us into buying a timeshare.
- - We feel tricked and tried to cancel.
- - Promised luxurious resorts did not match our points; fees rise.
Bluegreen sales needs to be honest with what they are selling. We have had an awful experience with Bluegreen Vacations.
We were totally tricked and pressured into buying this timeshare; since then we have spent so much time and energy trying to get it cancelled. It feels like the company is purposefully trying to keep us trapped. When we bought this, the salespeople painted a picture of these luxurious, beautiful resorts, but it was far from what our points or program would allow us to go to. We found that the unit we stayed in had things that didn't work.
The properties are nowhere near the quality they said they were. The maintenance fees they charge are absolutely ridiculous.
The fees are always higher than you expect, and you better believe they will increase every year. We strongly advise you to stay clear of this company so that you don't end up in the same nightmare situation as us.
- Over zealous salespeople that exaggerate and pressure salestactics
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |False promises made by company
- - Sales pressure and misrepresentation on resale and cancellation.
- - Fees rose despite promises they wouldn't.
Don’t even listen to them stay away
That was a complete and utter lie. The moment I actually needed help, they flipped the script and told me they "don't do that anymore," leaving me trapped with a product I no longer want.
The deception continues with their skyrocketing maintenance fees. I was explicitly told these fees would not increase, yet they have climbed out of control. To make matters worse, I can never even book a stay.
When I complained about the lack of availability, their solution was to pressure me into a "vacation upgrade," claiming it would solve the booking issues. It was another scam to get more money out of me; I paid for the upgrade, and the availability is just as pathetic as it was before.
The sales presentations are nothing short of harassment, lasting for hours until you are too exhausted to keep saying no. After months of being ignored and receiving calls from collections, I finally reached their so-called "responsible exit" department. I sat on hold for over an hour just to be told they flat-out refuse to honor my request to cancel.
Bluegreen Vacations traps people with financial bait-and-switch tactics and bold-faced lies about resale and availability.
They have no integrity, their "promises" are worthless, and they do nothing but drain your bank account while providing zero service in return. Avoid this company at all costs.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |False promises made by company
- - Bought a 2022 timeshare; never used and provides no value.
- - They claim you cannot cancel or exit until the loan is paid in full, with high interest.
Don’t buy into any advertisement that Blue green offers to you. It is false.
The reality is that we have never used the service once. We have paid money for years for a product that provides zero value. The company ignores our pleas for help. We spent months calling and emailing different departments only to be met with total silence.
They forced us to fill out hardship paperwork and led us to believe they would cancel the contract. It was a trick. They went quiet the moment they got our personal information. Now they claim we cannot leave until the loan is paid in full.
The interest rates are so high that paying it off is impossible. It is disgusting to treat people this way. We feel scammed and trapped by a business that refuses to communicate.
They take our money every month while offering no way out. We want to warn everyone to stay far away from Bluegreen Vacations!
- Everything about bluegreen vacations is a con
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |False promises made by company
- - Contract in force since 2009; exit not possible.
- - Exit options: resale or title transfers hide fees.
- - Help attempts ignored; reps vanish; fees persist.
Bluegreen Vacations has kept us trapped in this contract since 2009. We have poured thousands of dollars into this company over the years and just want to walk away free and clear, but they refuse to let us go.
Every time we try to find a way out, they push options like resale, title transfers, or a relief program that requires us to pay even more fees. We are done paying them. We reached out to several agencies for help, yet nothing changes. We leave voicemails that go ignored.
When a rep finally calls, they leave a message and then vanish the second we try to call them back. It feels like a game to keep the maintenance fees coming in. It is now 2026 and we are still stuck in this nightmare. This company does not care about owners.
They only care about the money. Stay away from them.
- Everything associated with this company is a con
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |False promises and intimidation when purchasing
- - Trying to exit a contract since April 2024; calls ignored.
- - By 2026 the issue remains; a proposal to pay 18 more years of fees was offered.
I have been trying to get out of my contract with Bluegreen Vacations since April 2024, and it has been a total nightmare. For almost two years, they have done nothing but ignore my calls and give me the runaround.
I have left so many voicemails for people like *** and ***, but they hardly ever call back.
When they do finally call, they leave a message, but then they dont pick up when I call them right back. It feels like they are purposely avoiding me to keep me stuck paying fees.
Even after I complained to the BBB and the Attorney General, nothing changed. When they finally offered me a "deal," it was a joke. They wanted me to pay 18 more years of maintenance fees.
I am trying to get away from these fees, not pay more of them.
It is now 2026 and I am still stuck. They ignore letters from state reps and just keep playing games. They don't care about helping their owners at all.
All they want is to keep you trapped so they can keep taking your money. Stay away from this company if you can.
- Everything about bluegreen vacations is a con
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |False promises made by company
- - Bluegreen Vacations timeshare marketed as easy to use with point value.
- - Exiting the contract has taken over a year with costs and delays.
We purchased a Bluegreen Vacations timeshare based on key representations regarding ease of use and point value. We were specifically advised that minimal points would secure up to three weeks of vacation. Upon attempting to book, we discovered the number of points required for desirable locations was substantially higher, rendering the initial representation a significant misrepresentation of the product's true utility and cost.
Our attempts to exit the contract have been ongoing for over a year. The process has been unnecessarily complex and resource-intensive, consuming significant time and finances. This situation has been particularly challenging as we have also been navigating serious family emergencies, which took priority. We had expected the resolution process to be completed within a year, but Bluegreen has not cooperated toward a timely solution.
To date, we have contacted multiple organizations, including the Nevada and Florida Attorneys General, Consumer Affairs, Cibola Vista Resort & Spa, the BBB, and the Business Consumer Alliance, yet the status of our contract remains the same.
- People who work for bluegreen vacations
Preferred solution: Full refund
User's recommendation: DO NOT RECOMMEND
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |False promisesmade by company
- - Forced into a 2-hour sales pitch.
- - Reservations unavailable for five years.
- - Maintenance fees rose to $6,500 annually; unit was dirty.
We purchased our Bluegreen Vacation Club timeshare under duress of a 2-hour presentation despite attempting to say no. We were falsely promised that we could easily book any stay at any resort, but for five years, we were unable to secure a reservation while still paying rising maintenance fees.
Every visit involved prolonged sales meetings, some lasting five hours in total, all while maintenance fees have skyrocketed from $3,000 to $6,500 annually.
When we went to one resort, the unit was not clean, the stove still had grease on it, and the floors had not been swept. Everything involving Bluegreen is a total waste of time and money!
- Horrible customer service
- Resorts not clean
- Sales pitch lasts for hours
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Constantly been lied too
Don’t even go near the company to sign up stay away
Every time I talked with a company representative I was lied to. Couldnt book resorts buy more points didnt work would help me sale it oh we dont do that any more
Preferred solution: Full refund
User's recommendation: Don’t go near them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |False promises made by company
- - Sales pitches don't match experience and pressure to upgrade.
- - Maintenance fees will increase significantly.
- - Non-owners can book cheaper than owners.
STAY AWAY FROM BLUEGREEN VACATIONS
What the salesman tells you in the sales presentation is not at all what the experience will be. They will mislead and flat out lie to you!
Maintenance fees will increase significantly!
They sell you points but dont tell you it's not enough to go anywhere and then pressure you to upgrade.
Can never book any of the desired locations.
People who arent owners can book for less than what owners can.
Worst mistake ever was purchasing this timeshare!
- Everything about bluegreen vacations is a con
Preferred solution: Full refund
User's recommendation: DON'T DO IT!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to cancel
- - Booking is consistently unavailable.
- - Annual fees keep rising for no use.
- - Cancellation is difficult and costs thousands.
This timeshare has been nothing but a giant, overpriced headache for me and my sister! It has been wrapped in nothing but false promises.
First off, trying to book anything has always been an issue. You somehow end up with nothing available every single time. It's been that way since day one, so no, it's not just bad luck. It's just bad service and a broken system with this company.
The lovely surprise of those yearly fees that keep going up for... what exactly? For not being able to use what we paid for? My sister and I have been trying to cancel this mess that they got us involved in, but of course, they make that just as impossible as booking a trip.
We have tried calling, emailing (carrier pigeon might be next), but all we get is the runaround. Until we finally did get someone to talk to, they have the nerve to say we need to fork over thousands more just to get out. Seriously?
That's like being robbed and then asked to tip the thief. They don't take any sort of responsibility for what they have done and continue to do.
Preferred solution: Full refund
User's recommendation: Don't buy a timeshare
About
Bluegreen Vacations Unlimited, Inc. specializes in vacation ownership, tourism, and property management. The company was founded in 1966. Its headquarters is based in Boca Raton, Florida, United States. Bluegreen Vacations is a wholly owned subsidiary of Bluegreen Corporation that manages and markets the Bluegreen Vacation Club. The company offers vacations across the United States and the Caribbean. Featured resorts include the following: The Lodge Alley Inn, Carolina Grande, Horizons at 77th, Shore Crest Vacation Villas, and SeaGlass Tower. Bluegreen Vacations also provides hotel management, resort management, and financial services. It offers loan servicing including underwriting loan payment processing, collections, investor reporting, and funding.
Bluegreen Vacations is ranked 294 out of 6784 in Hotels and Resorts category
USA
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What does your contract say?
Agree. It's not bait/switch unless a written contract term is not being honored. Otherwise its just being gullible and lighting your money on fire.